Can you really say anything bad about Ruffstuff? Quality parts, affordable prices, excellent customer service.
Today in the mail I recieved a letter from them with a couple stickers telling about the new parts and whatnot. Also there is a 15% coupon code (FESTIVUS) for anyone interested. Plus, the letter was signed by hand.
I am posting this because it really shows that certain companies are taking buisness personally and strive to make sure the customer is happy and returns. I havent bought from Dan in well over a year, but it still is great to see him send out letters thanking customers for their buisness. Plus, how often do you see the owner personally sign a letter that is being distibuted to countless numbers of people? I think it shows he's going the extra mile.
Thanks Ruffstuff!
Today in the mail I recieved a letter from them with a couple stickers telling about the new parts and whatnot. Also there is a 15% coupon code (FESTIVUS) for anyone interested. Plus, the letter was signed by hand.
I am posting this because it really shows that certain companies are taking buisness personally and strive to make sure the customer is happy and returns. I havent bought from Dan in well over a year, but it still is great to see him send out letters thanking customers for their buisness. Plus, how often do you see the owner personally sign a letter that is being distibuted to countless numbers of people? I think it shows he's going the extra mile.
Thanks Ruffstuff!
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