Tweet
okay, so here's the deal.
i have an amazon.com seller account, where i put my old textbooks up for sale at the end of every semester. on january 14th, i received an order and sent it out the next day like i always do. i informed the buyer the book was on it's way and that everything was good to go. i sent the book media mail, like i always do, and i didn't get tracking because i've never experienced any problems before, i've been selling my books on amazon since 2007.
anyway, about a week and a half ago, the woman who purchased this book from me is telling me NOW that she didn't receive it and that she wants her money back. i tell her, i don't think it's fair seeing as how i am now out of the book, why should i give her the money too? and how do i know she is not lying and actually has the book in her possession and is just looking for the money?
so, she files an 'a to z' claim with amazon, some BS guarantee they have for buyers and sellers to make sure everyone gets treated 'fairly.' amazon.com emails me and tells me to state my side of the 'story.' i do so, explain that i'm a college student and that i do not have the money to reimburse her at this time. last night, i get an email from amazon telling me, oh well, you lose, you owe the $65 for the book.
i am furious. i call amazon and tell them i don't have the money to pay back, and that i think it's a little ridiculous that they can just go into my bank account and take the money out of it (which they have done already) and that i see it as stealing. amazon tells me tough shit, you need to pay this money. apparently what they do is amazon gives the buyer the money, and then you (the seller) have to repay amazon back. what the fuck.
so i called the post office where i sent the book out of and they are gonna try and see what they can do, even though there was no tracking on it. i tried to call my bank and block amazon from taking money out, but i had to go to class and that will have to wait for later.
the girl who i sold the book to even emailed me to tell me that she understands and didn't want to take the money from me and that she wanted amazon to pay her, and she is gonna try and see what she can do.
what would you guys do? sorry for the rant, i am just so fed up, and once this is all said and done i will be deleting my account from amazon.
i have an amazon.com seller account, where i put my old textbooks up for sale at the end of every semester. on january 14th, i received an order and sent it out the next day like i always do. i informed the buyer the book was on it's way and that everything was good to go. i sent the book media mail, like i always do, and i didn't get tracking because i've never experienced any problems before, i've been selling my books on amazon since 2007.
anyway, about a week and a half ago, the woman who purchased this book from me is telling me NOW that she didn't receive it and that she wants her money back. i tell her, i don't think it's fair seeing as how i am now out of the book, why should i give her the money too? and how do i know she is not lying and actually has the book in her possession and is just looking for the money?
so, she files an 'a to z' claim with amazon, some BS guarantee they have for buyers and sellers to make sure everyone gets treated 'fairly.' amazon.com emails me and tells me to state my side of the 'story.' i do so, explain that i'm a college student and that i do not have the money to reimburse her at this time. last night, i get an email from amazon telling me, oh well, you lose, you owe the $65 for the book.
i am furious. i call amazon and tell them i don't have the money to pay back, and that i think it's a little ridiculous that they can just go into my bank account and take the money out of it (which they have done already) and that i see it as stealing. amazon tells me tough shit, you need to pay this money. apparently what they do is amazon gives the buyer the money, and then you (the seller) have to repay amazon back. what the fuck.
so i called the post office where i sent the book out of and they are gonna try and see what they can do, even though there was no tracking on it. i tried to call my bank and block amazon from taking money out, but i had to go to class and that will have to wait for later.
the girl who i sold the book to even emailed me to tell me that she understands and didn't want to take the money from me and that she wanted amazon to pay her, and she is gonna try and see what she can do.
what would you guys do? sorry for the rant, i am just so fed up, and once this is all said and done i will be deleting my account from amazon.
sorry dude maybe go to selling on half.com or something else too if amazon are jerks. right now im not sure what you can do besides argue with amazon and try to prove you maield it.
Comment